List of Error Messages

List of Error Messages

Representative Error Messages in Record Edit

[ Note ]

Please also see the "DNS Record Registration Rules" page.
If invalid records exist in the zone, errors regarding the problematic records are displayed when you attempt to add or change other records with the correct information.

Timing	Error Message	Cause
When adding a record	The record format is invalid.	This is an error message that is generally displayed when you attempt to register a record whose format is invalid.
	A record with the same name and type already exists.	It is possible that the same record has already been registered in the zone. (Enter round-robin settings of record A as a multi-line comment in the "Value" item.)
	Cannot find an NS record with the same name as the DS record.	It is possible that no NS record corresponding to the DS record to be added is registered in the zone.
	A CNAME record cannot exist at the same time as a record with the same name.	It is possible that you are attempting to register a record that has the same "Name" item as that of a CNAME record that has already been registered. It is possible that a record which has the same "Name" item as that of the CNAME record you are attempting to register has already been registered.
	Name is not valid.	It is possible that you are attempting to register a record that has an incorrect "Name" item.
	TTL is not valid.	It is possible that you are attempting to register a record that has an incorrect "TTL" item.
	Value is not valid.	It is possible that you are attempting to register a record that has an incorrect "Value" item.
	Value must be enclosed in quotation marks.	It is possible that the "Value" item is not enclosed in quotation marks when a TXT record or a similar record is registered.
	Value is not specified.	It is possible that you are attempting to register a record that has no "Value" item.
	Cannot find reference destination.	It is possible that a host name which is not referenced is used as a part of the "Value" item when you register an MX record.
	Cannot register multiple values for this type.	It is possible that the "Value" item is registered as a multi-line comment for a CNAME or similar record for which you cannot enter a multi-line "Value" item.
	Comment is invalid.	It is possible that the "Comment" item is incorrect.
	A Value whose reference destination is CNAME has been included.	It is possible that you have registered a "Value" defined using CNAME in the "Value" item. This is an error message that is generally displayed when there is a host name defined using CNAME in the "Value" item for NS records.
When updating a record	The record format is invalid.	This is an error message that is generally displayed when you attempt to register a record whose format is invalid.
	Value is not set.	It is possible that you are attempting to register a record that has no "Value" item.
	The record cannot be updated.	It is possible that the record has been edited by another user, so the record information is old.
	Value is not valid.	It is possible that you are attempting to register a record that has an incorrect "Value" item.
	Value must be enclosed in quotation marks.	It is possible that the "Value" item is not enclosed in quotation marks when a TXT record or a similar record is registered.
	Cannot find reference destination.	It is possible that a host name which is not referenced is used as a part of the "Value" item when you register an MX record.
	Cannot register multiple values for this type.	It is possible that the "Value" item is registered as a multi-line comment for a CNAME or similar record for which you cannot enter a multi-line "Value" item.
	Comment is invalid.	It is possible that the "Comment" item is incorrect.
When deleting a record	The SOA record cannot be deleted.	It is possible that you are attempting to delete an SOA record, which cannot be deleted.
	The zone apex NS record cannot be deleted.	It is possible that you are attempting to delete a zone apex NS record, which cannot be deleted.
	There is a DS record that includes the same name as an NS record.	It is possible that a DS record corresponding to an NS record is registered in the zone, so it cannot be deleted.
	Cannot delete as a reference source exists.	It is possible that you cannot delete the record because the record is referenced as the host name from an MX record, or for a similar reason.
When cancelling a record edit	The operation for the record cannot be canceled.	It is possible that the record has been edited by another user, so the record information is old.
	There is a DS record that includes the same name as an NS record.	It is possible that a DS record corresponding to an NS record is registered in the zone, so you cannot cancel it.
	A record that has the same name as that of a CNAME record cannot exist together with the CNAME record.	It is possible that a record which has the same name as that of a CNAME record can exist through the cancelling operation.
	Cannot cancel as a reference source exists.	It may not be possible to cancel the operation because the record is referenced as the host name from an MX record, or for a similar reason.