| IIJ DNS Platform Service |
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FAQs about the Service Specifications(IIJ DNS Platform Service) |
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Q. What kind of service is the DNS Platform Service? |
| Q. What is the difference between the premium plan and basic plan? |
| Q. Do you have any cache DNS functions? |
| Q. Can I register domains? |
| Q. What is QPS? |
| Q. How do you count QPS? |
| Q. What will happen if QPS exceeds the limit in the plan? |
| Q. Do you have any ways to check the number of queries in my own domain? |
| Q. What is SLA? |
| Q. Is IPv6 supported? |
| FAQs about Using the Control Panel |
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Q. I cannot access the control panel with Internet Explorer. |
| Q. I cannot access the control panel from a smartphone. |
| Q. I can check the settings but cannot change them. |
| Q. Descriptions on the screen are written in English. |
| FAQs about DPF-API |
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Q. Do you have any specifications about exclusive control (lock) or order guarantee with respect to update of the same record? |
| Q. Can I limit the connection sources for using DPF-API? |
| Q. Am I subject to the restrictions of the settings of "Trusted network" for the IIJ ID Service linked by DPF-API as well as the login policies for IIJ ID users as the token issuance source? |
| IIJ Managed DNS Service |
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FAQs about the Service Specifications(IIJ Managed DNS Service) |
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Q. Can I use domains that I have registered with other companies, with this service? |
| Q. Is DNSSEC supported? |
| Q. Can I acquire query logs? |
| Q. What is a Managed DNS Server? |
| Q. What is a zone proxy? |
| Q. What is Anycast? |
| Q. What software is recommended for building a primary or secondary DNS server? |
| Q. How can I add subdomains? |
| FAQs about Zone Editing |
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Q. How many records can be registered in a zone? |
| Q. I want to make round-robin settings but cannot register multiple records that have the same name. |
| Q. When I attempt to set a CNAME that has the same name as the zone name, an error occurs. |
| Q. Can I write wildcard records? |
| Q. Although I have updated zones through editing records, there are some records that have not been updated. |
| Q. Even though I have uploaded the zone file, the file has not been not reflected. |
| Q. I manage more than one subdomain with this service. Can I register NS records to be delegated in a batch with the parent domain? |
| Q. Can I ask you to check for errors in the DNS records I have registered? |
| Q. Is there an upper limit of the number of characters to be registered in Value in a TXT record? |
| Q. I cannot register a TXT record due to an error saying, "An invalid Value is included." |
| Q. How can I describe a value consisting of 256 or more characters to register it in Value in a TXT record? |
| Q. I want to register the email address to be used for checking the right to use domain name with a TXT record. |
| Q. The relevant zone name is added to Name and Value arbitrarily when I attempt to register a record. |
| Q. When registering PTR records in reverse zone, how should I describe Name? (IPv4 edition) |
| Q. When registering PTR records in reverse zone, how should I describe Name? (IPv6 edition) |
| Q. I cannot register a PTR record due to an error saying, "The record format is invalid." |
| Q. What is the maximum number of digits of the SOA record serial value? |
| Q. Is it possible to send emails to RNAME (email address of the zone administrator) of an SOA record? |
| Q. Why does an error occur when I attempt to add or change records even though there is no problem with the data contents? |
| Q. When is a check made to see if a record in a zone is in an invalid state? |
| Q. Are there any ways to add or change a record even if an invalid record exists in the zone? |
| Q. Why may an invalid record be registered in a zone? |
| Q. I do not know how to change "Name" and "Type" of an existing DNS record. |
| FAQs about Sender Domain Authentication |
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Q. Can I register records for Sender Domain Authentication? |
| Q. Is there a DNS look-up limit for SPF records? |
| Q. Is it possible to verify a 2048-bit electronic signature for DKIM records? |
| Q. Do I need to pay an additional cost for using sender domain authentication? |
| Q. Can I register a 2048-bit DKIM public key? |
| Q. Do you have any ways to check if a record for sender domain authentication has been registered correctly? |
| FAQs about DNSSEC |
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Q. What is DNSSEC? |
| Q. What does the comment "DNSSEC Operations" in Zone Application History mean? |
| Q. Is Zone Update by "DNSSEC Operations" carried out even if the DNSSEC setting is not enabled? |
| Q. The status of DNSSEC is always "Enabling" and never changes. |
| Q. When using "Domain Management Service" and "IIJ Managed DNS Service" at the same time, which service should I use to manage the DNSSEC setting? |
| Q. Does reverse zone support DNSSEC? |
| Q. Suppose I have contracted for both parent zone and child zone, will DNSSEC for child zones be enabled as I enable DNSSEC for the parent zone? |
| Q. What will happen if I register incorrect DS records? |
| Q. What should I do if I have registered incorrect DS records manually? |
| Q. When I want to cancel this service and contract for a service of another company, will I need to disable DNSSEC before I cancel this service? |
| Q. What should I do if I have changed the name server without disabling DNSSEC? |
| Q. How long does it take for the status to change after I execute DNSSEC settings? |
| Q. The status of DNSSEC is always "Enabling" and never changes to "Enabled." |
| Q. If the "DNSSEC Status" for DNSSEC Management is enabled, can I judge that DNSSEC validation of the relevant domain is executed properly? |
| Q. Is DNSSEC validation executed as long as DS records exist in the higher zone even if the "DNSSEC Status" is "Enabled"? |
| Q. Why does it take so much time to enable or disable DNSSEC? |
| Q. Can I check the update of DS records before and after I execute KSK Rollover? |
| Q. Will records of execution of KSK Rollover appear on the control panel? |
| FAQs about ACME dns-01 challenge |
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Q. Can I register a record for automatically issuing a certificate by ACME? |
| Q. Can I automate record registration for dns-01 challenge? |
| Q. Can I perform dns-01 challenge on another server? |
| FAQs about other Service Specifications |
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Q. I get different responses depending on the Managed DNS Server. |
| Q. I cannot get an expected response from an ANY query. |
| Q. Why is the serial value of SOA records automatically and continually updated? |
| Q. Can I delete "dns-a.ij.ad.jp," "dns-b.iij.ad.jp," and "dns-c.iij.ad.jp" from the name servers registered with the higher zone? |
| Q. Why do Health Check results change according to the presence or absence of the TSIG Key setting? |
| Q. Are Dynamic DNS and Dynamic Update (RFC2136) supported? |
| IIJ DNS Traffic Management Service |
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FAQs about monitoring |
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Q. Is monitoring only performed on the endpoints used in the rule being applied? |
| Q. I have trouble differentiating between Live Status and Ready Status. |
| Q. I have monitoring accesses at intervals shorter than the time set as the monitoring interval. |
| Q. Please support HTTPS with a shared sorry server. |
| Q. How much time lag do we have between the detection and the reflection of a monitoring result? |