Resetting Passwords

  1. Access this service login screen.

  2. Enter your ID (in email address format) provided during the registration process into the "ID" field and then click "Next."


  3. Click "Forgot your password?".


  4. Confirm the entered ID and then click "Next."

    The password reissue email message is sent to the user's notification email address.

  5. Check your Inbox for this email message.

    【注意】

    The "A password reset confirmation email has been sent." message appears even if an invalid ID is entered.

  6. Verify the information in the email message. The following sample is the default notification email message sent by this service.

    FROM: noreply@auth.iij.jp
    TO: [Notification email address]
    TITLE: [IIJ ID Service] Password reset requested

    ※本メールはシステムから自動送信されています。

    iij-taro@example.jp 様

    IIJ IDサービスをご利用いただきありがとうございます。

     

    以下のデバイスからパスワードリセットがリクエストされました。

      ブラウザ:   Chrome 67.0.3396.79 (OS X 10.11.6 64-bit)

      IPアドレス: 192.0.2.1

    ご利用のパスワードを変更するには、1時間以内に以下のリンクをクリックしてください。


    --------------------------------
    [パスワードリセット確認ページURL]
    https://xxxxxxx.auth.iij.jp/xxxxxxx/
    --------------------------------


    ※ このメールは送信専用です。 返信できませんのでご注意ください。
    ※ このメールに心当たりがない場合、お手数ですが管理者までお問い合わせください。

    ====================================
    株式会社インターネットイニシアティブ
    ====================================


    -------------------------------------------------------------------------
    * This email is sent automatically from the system.

    Dear

    iij-taro@example.jp,

    Thank you for using the IIJ ID Service.

     

    A password reset was requested from the following device.

      Browser:    Chrome 67.0.3396.79 (OS X 10.11.6 64-bit)

      IP Address: 192.0.2.1

    To change your password, please click the link below within 1 hour.


    --------------------------------
    [Password reset confirmation URL]
    https://xxxxxxx.auth.iij.jp/xxxxxxx/

    --------------------------------

    * This is a send only email. Please note that you cannot reply to this email.
    * We apologize for the inconvenience, but request that you contact
    the administrator in the event that you do not recognize this email.

    ==============================
    Internet Initiative Japan Inc.
    ==============================

    Note that the content of this email message can be changed by administrators.

     

  7. Use a Web browser to access the URL described in the email message and click "Execute reset."

    A password reissue notification email message is sent to the user's notification email address.

  8. Verify that the password has been reset.


  9. Confirm the new password.
    The default content of the email message is as follows.

    FROM: noreply@auth.iij.jp
    TO: [Notification email address]
    TITLE: [IIJ ID Service] Password has been reset

    ※本メールはシステムから自動送信されています。

    iij-taro@example.jp 様

     

    IIJ IDサービスをご利用いただきありがとうございます。

    パスワードのリセットが完了しましたので、下記の新規パスワードでログインしてください。

    --------------------------------
    [新規パスワード]
    XXXXXXXXXXXX

    [ログイン用URL]
    https://xxxxxxx.auth.iij.jp/console/
    --------------------------------

    元のパスワードは利用できませんので、ご注意ください。
    セキュリティのため、ログイン後にパスワードの変更をお願いいたします。

    ※ このメールは送信専用です。 返信できませんのでご注意ください。
    ※ このメールに心当たりがない場合、お手数ですが管理者までお問い合わせください。

    ====================================
    株式会社インターネットイニシアティブ
    ====================================


    -------------------------------------------------------------------------
    * This email is sent automatically from the system.

    Dear iij-taro@example.jp,

     

    Thank you for using the IIJ ID Service.

    The password reset has been completed, so please login with the new password below.

    --------------------------------
    [New password]
    XXXXXXXXXXXX

    [Login URL]
    https://xxxxxxx.auth.iij.jp/console/
    --------------------------------

     

    Please note that the old password can no longer be used.

    For security purposes, we request that you change your password after logging in.


    * This is a send only email. Please note that you cannot reply to this email.
    * We apologize for the inconvenience, but request that you contact
    the administrator in the event that you do not recognize this email.

    ==============================
    Internet Initiative Japan Inc.
    ==============================

    Note that the content of this email message can be changed by administrators.