About DOX Mail

DOX’s Web Mail feature (Outbound only) differs from an ordinary Web mail and provides the following features:

  • File attachment uploads to DOX instead of being attached to the actual message
  • Message contains an URL link. Recipient clicks this URL to retrieve the file from DOX
  • Uploaded file attachments are automatically deleted after certain time period

Sending a DOX mail combines the following 3 actions: 1) upload a file to DOX 2) publish Onetime URL 3) attach URL link to the message.

Unlike Onetime URL, however, you may set authentication to the URL access. You can select an authentication method from the following four types.

Authentication MethodDescription
Password Authentication
(User Setting Password)

With this password authentication method, you must set the password that is required to access the files uploaded to DOX.

When accessing the files, you are required to enter the password set by the user.

You need to set the password every time you send an email. However, it is also possible to set a default password in advance.

You need to share the password that you have set with the addressee separately in a secure manner.

Password Authentication
(Random Password)

With this password authentication method, the password required to access the files uploaded to DOX will be generated randomly.

When accessing the files, you are required to enter the password that is generated randomly.

The method for providing the generated password is different between the email sender and the email receiver. The details are as follows.

Email sender

  • An email describing the randomly generated password will be sent to the email sender.
  • The randomly generated password can also be checked on the email detail page.

Email receiver

This depends on the setting related to "Send password in same email as URL."

  • When "Send password in same email as URL" is set to "ON"
    • The randomly generated password is written in an email that gives notice of the download URL.
  • hen "Send password in same email as URL" is set to "OFF"
    • The randomly generated password is not written in an email that gives notice of the download URL. The randomly generated password can be checked on the email detail page.
    • The email sender needs to share the password that has been generated randomly with the email receiver separately in a secure manner.
DOX Authentication

DOX account and password are required for access.
There is no need to transmit the password separately. Access trail is also logged.

No AuthenticationAuthentication is not required.
Same as using a normal Onetime URL with file operations.

You may also modify settings for Read Receipt and Effective Period for the URL.

TermDescription
Read Receipt MailTurning this option “Notify” automatically sends a read receipt mail to the sender each time the URL link is accessed.
Effective PeriodSpecify the number of days the URL link will be available. Effective period can be between 1 to 7 days. File will not be available for download once the effective period expires.
Allowed Open CountOnce the URL is opened the number of times specified here, it can no longer be accessed even if the effective period has not expired.
The count can be configured to between 1 and the maximum number of accounts. "Unlimited" option is available only when the DOX Authentication is selected.
[ Reference ]

  • URL link will be invalid when either effective period expires or allowed open count reaches its maximum.
  • The linked file will automatically be deleted from DOX.
  • Set the lower values if the disk space is running low.
  • Administrator can assign the default values to these settings.