Q. What is Onetime URL?

A.

Onetime URL temporarily provides authentication-free access to specific files.
You specify its effective period and allowed download count when publishing Onetime URL.
Onetime URL becomes invalid when the effective periods expire, or the download counts exceed the limit.

Q. How do I publish Onetime URL?

A.

Uploading a file to the folder with “Publish Onetime URL” enabled will automatically publish the file’s Onetime URL.
See “Action Setting” for more information on how to set the “Publish Onetime URL” action to folders.

 You can also temporarily set “Publish Onetime URL” action at the time of file upload.
See “Set Actions when Uploading Files” for more details.

 You can publish Onetime URL for the uploaded files.
See “Publish Onetime URL” for more details.
Publishing Onetime URL requires “Publish Onetime URL” role.

Q. How many Onetime URLs can I publish?

A.

There is no limit to the number of Onetime URLs you can publish.

Q. Can any account publish Onetime URL?

A.

No.
Publishing Onetime URL requires “Publish Onetime URL ” role set on the group where the account exists.

Q. Can I view access log on Onetime URL?

A.

Yes.
You can view access logs of Onetime URL from “Manage Onetime URL” on the “Manage/View” menu.
“Manage Onetime URL” role lets you view the access logs of everyone’s Onetime URL.
“Publish Onetime URL ” role only lets you view the access logs of the URL you published.

Q. How can I stop publication of unnecessary Onetime URL?

A.

You can stop publication of Onetime URL from “Manage Onetime URL” on the “Manage/View” menu.
Stopping publication makes the URL invalid.
“Manage Onetime URL” role lets you stop publication of everyone’s Onetime URL.
“Publish Onetime URL” role only lets you stop the publication of the URL you published.

Q. Can I re-enable expired or invalid Onetime URL?

A.

No.
Onetime URL becomes invalid when the effective period expires, or the download count exceeds the allowed maximum.
Stopping the publication also makes the URL invalid.
You are not allowed to re-enable invalid Onetime URL.
You will need to re-publish Onetime URL.

Q. What happens to the available download count if the download ends prematurely?

A.

Premature or aborted download still counts toward the number of download.
Judging the proper download from server-side is difficult. It may be advisable to set the download count higher than the actual requirement.
Also some software tool makes the use of “split download.”
Split download will split a single download to multiple sessions, thus counting as multiple downloads.

Q. When the name of a file or folder contains Japanese characters, I cannot access it from the URL contained in an Outlook Express message.

A.

Clicking a URL in the message may cause error with Outlook Express.
Please manually paste the URL into the address bar portion of your Web browser.

Q. Clicking a PDF file in Safari on macOS X will open the file rather than downloading.

A.

IIJ has confirmed that Safari on macOS X will open the file rather than downloading.
Please use another Web browser and retry.
Opening a file will also count toward the number of download. It may be advisable to set the download count higher than the actual requirement.

Q. When the name of .exe file contains Japanese characters, the downloaded file has garbled characters.

A.

If the .exe contains Japanese characters, the file name may become garbled depending on character string or the web browser.
Please try using single-byte alphanumeric characters and retry.